Heather Stewart Heather Stewart

Business Development Associate

The Business Development Associate is responsible for identifying new business opportunities and will play a crucial role in expanding the company’s market reach and driving sustainable financial growth through boosting sales and forging strong relationships with clients. The ideal candidate will be skilled in sales, negotiation, and managing the entire sales process. 

The Business Development Associate is responsible for identifying new business opportunities and will play a crucial role in expanding the company’s market reach and driving sustainable financial growth through boosting sales and forging strong relationships with clients. The ideal candidate will be skilled in sales, negotiation, and managing the entire sales process. 

Key Responsibilities:

Market Research and Strategy Development

  • Conduct market research to identify new business opportunities and potential clients. 

  • Analyze market trends, customer needs, and competitor activities to develop growth strategies. 

  • Create and implement strategic plans that align with the company’s growth objectives. 

Client Acquisition

  • Identify and approach potential clients to establish new business relationships. 

  • Develop tailored proposals and presentations to meet clients' needs and win new business. 

  • Attend industry events, conferences, and networking sessions to build contacts and relationships.

Relationship Management

  • Maintain and grow relationships with existing clients, ensuring high levels of client satisfaction. 

  • Act as the main point of contact for clients, addressing their needs and resolving any issues. 

  • Negotiate contracts and agreements, ensuring mutually beneficial outcomes.

Sales and Revenue Growth

  • Set and achieve sales targets and KPIs, driving the company’s revenue growth. 

  • Collaborate with the sales and marketing teams to optimize lead generation and conversion processes. 

  • Track and report on sales performance, providing regular updates to senior management. 

Project Management

  • Oversee the execution of client projects, ensuring timely delivery and quality standards. 

  • Coordinate with internal teams to ensure smooth workflow and successful project outcomes. 

Product Service/Development

  • Provide feedback to the product development team based on client needs and market demands. 

  • Assist in the development of new products or services that align with market trends. 

Qualifications:

  • Experience: 2+ years proven experience as a Business Development Associate or in a similar role, preferably in commercial print industry.  

  • Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field preferred. 

  • Skills: 

    • Strong sales, negotiation, and communication skills. 

    • Ability to build and maintain professional relationships. 

    • Strategic thinking and problem-solving abilities. 

    • Proficient in CRM software and MS Office Suite. 

    • Knowledge of commercial print tools and technologies.  

  • Key Competancies

    • Results-driven and customer-focused. 

    • Excellent interpersonal and networking abilities. 

    • Strong organizational and time management skills. 

    • Ability to work independently and as part of a team. 

Direct One is a commercial print and integrated mail services firm located in Winter Park, FL. While often demanding, our company atmosphere is casual and welcoming. We have grown to become a leader in the printing and direct mail industry in Florida through over twenty years of exceeding client expectations. We are a rapidly growing company that values honesty, integrity, and recognition of excellence. Benefits include medical, dental, paid vacations, and a matched retirement plan.

Apply Here

Please include your full name and the position you’re applying to in the email.

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Heather Stewart Heather Stewart

Account Manager

The account manager plays a crucial role in managing client accounts, coordinating printing and direct mail projects, and ensuring the successful delivery of services.

As an Account Manager at Direct One, you will play a crucial role in managing client accounts, coordinating printing and direct mail projects, and ensuring the successful delivery of services. You will work closely with clients to understand their needs, provide expert guidance on printing and mailing solutions, and ensure projects are completed on time and aligned with customers’ needs. This role requires excellent communication skills, and a commitment to delivering superior customer service.

Key Responsibilities:

  • Manage client accounts and serve as the main point of contact for all communications.

  • Work closely with clients to understand their printing and direct mail needs and provide tailored solutions.

  • Coordinate printing and mailing projects, including managing timelines and quality control.

  • Ensure compliance with USPS mailing rules, regulations, and requirements.

  • Communicate project updates, timelines, and milestones to clients and internal teams.

  • Conduct thorough proofreading and quality checks to ensure accuracy and adherence to client specifications.

  • Collaborate with internal teams, including production, design, and mailing departments, to ensure smooth project execution.

  • Provide ongoing support and assistance to clients, addressing any inquiries, concerns, or issues promptly and effectively.

  • Maintain accurate records of client communications, project details, and billing information.

  • Strive to exceed client expectations and build long-lasting relationships based on trust and reliability.

Qualifications:

  • Minimum of two years of account management experience (required).

  • Experience in direct mail, and commercial printing, a plus

  • Understanding of offset and digital printing processes a plus

  • Knowledge of USPS mailing rules, regulations, and requirements a plus

  • Highly developed organizational, multitasking, and time management skills

  • Ability to thrive in a fast-paced team environment with compressed deadlines.

  • Excellent verbal and written communication skills.

  • Detail-oriented with a keen eye for quality and accuracy.

  • Proficiency in Microsoft Office (Word & Excel).

  • Experience with Virtual Systems MailShop/Midnight is a plus.

  • High school diploma or GED equivalent.

  • Reliable transportation and willingness to travel as needed.

  • Ability to pass a background check and drug test.

Direct One is a commercial print and integrated mail services firm located in Winter Park, FL. While often demanding, our company atmosphere is casual and welcoming. We have grown to become a leader in the printing and direct mail industry in Florida through over twenty years of exceeding client expectations. We are a rapidly growing company that values honesty, integrity, and recognition of excellence. Benefits include medical, dental, paid vacations, and a matched retirement plan.

Apply Here

Please include your full name and the position you’re applying to in the email.

Read More
Heather Stewart Heather Stewart

We’d love to hear about you!

Direct One is a commercial offset/digital print and mail provider located in Winter Park, FL, and we're always looking for new talent.

We’re always looking for new talent.

Direct One, a leading direct mail and commercial print organization specializes in crafting highly personalized, data-driven campaigns. Our innovative approach to integrated communications redefines the direct mail experience, utilizing in-house automation and a dedication to customer service. With a national reach, we drive results through hyper-targeted strategies, ensuring excellence in every aspect of a direct mail campaign.

Direct One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apply Here

Please include your full name and field of interest when sending your resume via email.

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