FAQs

  • We partner with several companies to help us curate a mailing list that accomplishes your goals. There are endless possibilities and scenarios when it comes to mailing list creation - including residents or businesses in a specific geographical area, age, income, homeowners, zip code, city, county, and propensities like people who are likely to donate or likely to purchase certain products or services. Additionally, we can suppress or exclude customers based on all of these factors or based on your current customer lists. Let's discuss your project and determine how to best curate a list to achieve your goals - Contact us now

  • NCOA (National Change of Address) is a data set containing approximately 160 million permanent change-of-address records filed with the USPS in the last 48 months. This list consists of names and addresses of individuals, families, and businesses who have filed a change of address.

  • Coding Accuracy Support System (CASS) Certification™ is a program that was developed by the USPS to test the accuracy of address-matching software and improve the accuracy of postal coding, such as ZIP+4 Code®, carrier route, and 5-digit ZIP Code coding. The USPS had created it to incentivize higher quality address processing in order to;

    • Reduce undeliverable mail

    • Reduce unsortable mail

    • Reduce mail that requires extra effort by postal workers to reach the intended address

  • Check out our Postal Specs Guide or contact us and we’ll help guide you to determine the right type of mail for your custom project.

  • You do not need a permit; you can use Direct One’s permit for mailing.

  • Check out our Postal Specs Guide

  • Ideally 5-7 days, but that can change depending on the project, Mailing Drop Date/In Home Target Window, volume, mailing location, etc. Many factors go into determining the lead time. Let us give you a more detailed lead time based on your specific project - Contact us now